Last Updated: June 1, 2025
Shalom Behavioral Health Inc ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website shalombehavioralhealth.com and use our services.
1. Information We Collect
We may collect the following categories of personal information:
- Personal Identifiers: Name, email address, phone number, and mailing address.
- Health Information: Information related to your behavioral health history, treatment needs, and clinical records as necessary for providing care.
- Communication Data: Messages, inquiries, and correspondence you send to us through our website contact form or other channels.
- Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times collected automatically when you visit our website.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to improve your browsing experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our behavioral health services.
- To respond to your inquiries and communicate with you about appointments, treatment, and services.
- To send you informational and promotional messages, including via SMS text messages, if you have provided consent.
- To comply with legal obligations, including healthcare regulations and reporting requirements.
- To protect our rights, safety, and property, and those of our clients and the public.
- To analyze website usage and improve the functionality of our website.
3. SMS/Text Messaging
If you opt in to receive SMS text messages from Shalom Behavioral Health Inc, we may send you recurring promotional messages related to our behavioral health services, appointment reminders, and wellness information. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
We may use an automatic telephone dialing system (ATDS) to deliver text messages to you. Your consent to receive SMS messages is not a condition of purchasing any goods or services from us.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for other purposes with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your personal information.
- The right to opt out of promotional communications, including SMS messages.
- The right to restrict or object to certain processing of your data.
- The right to data portability where applicable.
To exercise any of these rights, please contact us using the information provided on our Contact page.
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page or email us at info@shalombehavioralhealth.com.